This Privacy Statement explains Pearson’s commitment to comply with California, Colorado, and Virginia law and applies to personal information collected through the Educational Products and Services that link to this Privacy Statement (the Services). Please read this Supplemental Privacy Statement in conjunction with the Privacy Notice.
Business Purposes as defined under California law includes the following:
Personal Information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or their household. Categories of Personal Information include the following:
We will keep each category of your personal information, as identified in the table above, only for as long as necessary to fulfil the purposes for which we are processing that category of your personal information and to meet legal and audit requirements, or as long as you continue to engage with the Services, or longer with your consent.
We do not sell or share, and have not sold or shared, any Personal Information collected through the Services within the last twelve (12) months.
Where Pearson is a service provider to an educational institution, your request for access, deletion or correction of your education records or course data should be directed to your school. Pearson cannot modify or delete education records or other records collected or processed by, or on behalf of, an educational institution unless directed to do so by the educational institution directly.
FERPA Privacy Rights. FERPA provides students with privacy rights and protection for educational personally identifiable information collected and processed on behalf of educational institutions receiving government funding from the U.S. Department of Education. FERPA provides students with rights to obtain from these educational institutions access to their educational records, as well as correction and amendment of their educational records, even though the CCPA does not apply to non-profit and public educational institutions.
Residents of California, Colorado and Virginia have certain rights related to their personal information collected by and on behalf of a business. Depending on where you live and Pearson’s role in collecting and/or processing your personal information, you may have the following rights:
Pearson will not use or disclose your Sensitive Personal Information, collected through the Services, without your consent. Pearson does not use or disclose Sensitive Personal Information for any purpose other than that which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services, or as otherwise permitted by law.
Pearson Virtual Schools is a Service Provider of Connections Academy public schools. As such, we can provide the marketing and enrollment information collected on behalf of the school. However, in order to obtain information about the academic information for the student, please submit a records request to your school's records custodian.
To request access to a report of your data or deletion of your personal information, please click here for additional information: https://www.pearson.com/en-us/legal-information/california-consumer-rights/CCPA-request-form-non-login.html. If you would prefer to submit your request via telephone, you can do so by calling 1-844-987-0626 Monday through Friday between the hours of 8:30AM ET and 5:00PM ET. Holiday hours may vary. Note that for students enrolled in a Connections Academy School, your request for access, deletion or correction of your education records or course data should be directed to your school.
We will not require you to set up an account in order to make a request or receive the requested information. In order to respond to a request, however, we must be able to reasonably verify, understand and fulfill the request. We will not be able to respond to the request if we are unable to verify identity or the authority to make the request. In conducting verification, we generally will use personal information previously collected by us. If the request is made on behalf of another individual, we may require additional verification and documentation of the individual’s authority to make the request. In responding to requests, we may limit the information provided for privacy and security reasons, as permitted by law.
We will process your request within the time required by the law or inform of the basis for any unexpected delays.
To request correction of incorrect information associated with you, please contact support@pearson.com or call toll free: (844) 957-1091.
For any other questions about your rights associated with your personal information or to appeal a decision in response to a request to exercise any of the above privacy rights, contact connectionsacademy-privacy@pearson.com.
We may update this Privacy Statement from time to time in the same way that we update the Privacy Notice that linked to it.
If you have any questions or comments about this Privacy Statement or your rights, please contact us at dataprivacy@pearson.com.